Questionnaire

* Обязательно

Full name

Contact details

Date

Class of service

Business

Economy

Have you just transfered / connected at this airport?

Yes

Please, evaluate the transport availability and accessibility of the airport out of 5

Вопросы	1	2	3	4	5	Have not used
The driveway to the terminal	1	2	3	4	5	Have not used
Level of service in the public transport	1	2	3	4	5	Have not used
Service level of the parking	1	2	3	4	5	Have not used

Please, evaluate the information service at the airport out of 5

Вопросы	1	2	3	4	5	Have not used
Orientation usability around the airport terminal	1	2	3	4	5	Have not used
Simplicity, completeness and efficiency of flight informarion	1	2	3	4	5	Have not used
Accessibility of radio-information points	1	2	3	4	5	Have not used
Airport information phone/call service	1	2	3	4	5	Have not used
Professionalism of the personnel and their helpfulness when you have questions	1	2	3	4	5	Have not used
Web-site: http://airport.by/	1	2	3	4	5	Have not used

Please, evaluate the comfort of the airport terminal out of 5

Вопросы	1	2	3	4	5	Have not used
Comfort of the airport lounges	1	2	3	4	5	Have not used
Terminal cleanliness	1	2	3	4	5	Have not used
WC cleanliness	1	2	3	4	5	Have not used
Comfort of the airport business lounges	1	2	3	4	5	Have not used
Sufficiency of baggage trolleys number	1	2	3	4	5	Have not used

Please, evaluate the service quality at the National airport on departure out of 5

Вопросы	1	2	3	4	5	Have not used
Check-inand baggage registration	1	2	3	4	5	Have not used
Security check	1	2	3	4	5	Have not used
Customs control	1	2	3	4	5	Have not used
Passport control	1	2	3	4	5	Have not used
Comfort of the transportation to the aircraft	1	2	3	4	5	Have not used
Competence, politeness of the airport staff	1	2	3	4	5	Have not used
Airpоrt staff appearance	1	2	3	4	5	Have not used

Please, evaluate the service quality at the National airport on arrival out of 5

Вопросы	1	2	3	4	5	Have not used
The convenience of the delivery to the airport	1	2	3	4	5	Have not used
Passport contrоl	1	2	3	4	5	Have not used
Baggage claim	1	2	3	4	5	Have not used
Customs contrоl	1	2	3	4	5	Have not used
Competence, politeness of the airport staff	1	2	3	4	5	Have not used
Airport staff appearance	1	2	3	4	5	Have not used

Please, evaluate the quality of the non-aviation services at the National airport out of 5

Вопросы	1	2	3	4	5	Have not used
Baggage wrapping	1	2	3	4	5	Have not used
Storage room	1	2	3	4	5	Have not used
Catering points	1	2	3	4	5	Have not used
Mother&baby room	1	2	3	4	5	Have not used
Paid shower cabins	1	2	3	4	5	Have not used
Sleep boxes	1	2	3	4	5	Have not used
Pharmacy/medicalpost	1	2	3	4	5	Have not used
Children play area	1	2	3	4	5	Have not used
Menu of cafés, bars, restaurants, range of goods in shops	1	2	3	4	5	Have not used
Sufficiency and accessibility of the Internet spots	1	2	3	4	5	Have not used
Banks/ATM	1	2	3	4	5	Have not used
Postoffice / payphone service	1	2	3	4	5	Have not used
Insurance	1	2	3	4	5	Have not used

Please, evaluate your experience from the airport on the whole out of 5

Your remarks, desires

Математический пример 16 + 3 =

Решите эту простую математическую задачу и введите результат. Например, для 1+3, введите 4.